January 2011
4 posts
4 tags
Shame Buttons
That’s what I call ‘em anyway. I think these are great. They give me that tongue-in-cheek, “All healthy people smoke Lucky Cigarettes for vigor!” kind of old-school advertising vibe.
Here’s one from Living Social:
Who hates cupcakes? Practically no one, that’s who. While they’re pushing the limits a wee bit with usability on this, I think it’s...
1 tag
Is it easy to complain?
I’m adding this question to my checklist for evaluating the user experience of websites and web services:
Is it easy to complain?
With any product or service, there are a few Very Top Level Things people will want to do:
Use or purchase your product
Learn about your product
Get help with your product
Complain about your product
Think about your last bad retail experience. Were you...
4 tags
Apple made me feel dumb today
Apple made me feel stupid today as I tried to access the new Mac App Store. People were buzzing about it, and neither of the two articles I’d read about it actually said how to GET the Mac App Store, so I turned to Apple’s website for help. Keep in mind that I’ve been a Mac user for all of about two weeks now.
So I hit their website, scan the page, and click on the first...
2 tags
Icon of the Future
I’m still in a prognosticating mood as we enter a new year. I’ve been thinking about the exponential growth in mobile technology and Internet-enabled devices like TV’s and refrigerators. While I’m hot on mobile, I’m not as sure about the custom, TV-based app marketplaces that are being developed. Sure, there will be some victors, and a few of these marketplaces will...